CURIOSITI SUPPORT

How can we help you?

Find answers to common questions or get in touch with our team.

Contact Us
Email support

For general questions, feedback or account help.
dmshuklaa@gmail.com — we respond within 48 hours

Privacy and data requests

To access, correct or delete your personal data, or for DPDP Act grievances.
dmshuklaa@gmail.com — we respond within 48 hours

Safety concerns

To report a content safety issue or platform concern.
dmshuklaa@gmail.com — monitored daily

Frequently Asked Questions
How do I delete my account?
Go to Profile tab → Settings → Delete Account. Your account and all associated data will be permanently deleted within 30 days. This action cannot be undone.
How many questions can I ask per day?
Curiositi uses a tiered rolling window system. New users get 10 sparks in their first 12 hours, then 5 sparks per 6-hour window. The counter resets automatically every 6 hours.
Why was my topic blocked?
Curiositi is a general learning app designed to be safe for all ages. Some topics related to self-harm, harmful content, threats or hate speech are not covered. If you were shown support resources please reach out to the helplines provided — they are free and confidential.
Is the content accurate?
All content is AI-generated by Google Gemini and is designed for general educational purposes. While we aim for accuracy AI-generated content may occasionally contain errors. Always verify important information from authoritative sources.
Which languages are supported?
Curiositi supports 9 Indian languages including Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam and Punjabi, plus English. Select your preferred language during onboarding or change it in Profile settings.
How do I sign in?
Curiositi supports Google Sign In and Apple Sign In. We do not support guest or anonymous accounts. Use your existing Google or Apple account to sign in — no new password needed.
Is Curiositi free?
Yes — Curiositi is free to use with a daily spark limit. There are no ads. We may introduce optional premium features in the future.
How do I request my personal data?
Email dmshuklaa@gmail.com with your registered email address and we will respond within 48 hours with your data export.
What is Explain Back?
After completing a spark session you can speak or type your understanding of the topic. Our AI grades your explanation and gives you personalised feedback on accuracy, depth and clarity.
My progress reset — what happened?
Progress is tied to your Google or Apple account. If you signed in with a different account or reinstalled the app without signing in your progress may appear reset. Sign in with your original account to restore your history.
How to Report a Bug
1
Describe what happened — what you tapped, what you expected, what actually happened
2
Include your device — iPhone or Android model, iOS or Android version
3
Include your app version — found in Profile → Settings → About
4
Send to dmshuklaa@gmail.com with subject line: Bug Report
Crisis Support

If you or someone you know needs immediate support please contact a crisis helpline. All helplines are free and confidential.

Tele-MANAS (India)14416
KIRAN (India)1800-599-0019
iCall9152987821
Kids Helpline (AU)1800 55 1800
Lifeline (AU)13 11 14
Emergency112 / 000