MoveThink Support

A walking companion for thinking clearly.

Need help?
Email: dmshuklaa@gmail.com
We typically respond within 2 business days.

Frequently asked questions

How do I delete my account?

Open MoveThink → Profile tab → scroll to the danger zone → tap Delete Account → type DELETE to confirm. This permanently removes your account and all session data.

Where are my voice notes stored?

Voice recordings are stored on your device only. They are not uploaded to our servers.

How do I sign out?

Profile tab → Sign Out. You can sign back in any time with Apple.

The voice sounds robotic. Can I improve it?

iOS comes with high-quality voices that aren't installed by default. Go to iOS Settings → Accessibility → Spoken Content → Voices → English → tap any voice marked "Enhanced" or "Premium" to download it. MoveThink will automatically use the better voice the next time you start a session.

Audio stops when I lock my phone.

If audio stops on lock, please update to the latest version of MoveThink. Background audio is supported. If the problem persists after updating, please email us with your iOS version and device model.

Can I export or back up my sessions?

Not yet. Sessions are currently stored on your device. We're considering an export feature for a future version.

Does MoveThink work offline?

Yes. All session functionality (audio, voice notes, capture) works offline. Sign-in requires an internet connection.

Contact

For questions, feedback, or bug reports: dmshuklaa@gmail.com

For privacy questions, see our Privacy Policy.